Shipping policy

At Guspus, we keep shipping simple, transparent, and hassle-free. Here’s exactly how it works.

Where We Ship

We currently ship across India.

At the moment, we do not offer international shipping.

Order Processing Time

  • Orders are processed within 1–2 business days
  • Orders placed on Sundays or public holidays are processed the next working day
  • Once your order is shipped, you’ll receive a tracking link via email or WhatsApp

Delivery Time

After dispatch, delivery usually takes:

  • 3–7 business days, depending on your location

Metro cities may receive orders faster. Remote or non-metro areas may take slightly longer.

Shipping Charges

  • Free shipping all prepaid orders within India.
  • Cash on Delivery (COD) charges (if applicable) will be shown clearly at checkout

Tracking Your Order

Once your order ships, we’ll send you a tracking link so you can follow your package every step of the way.

If tracking doesn’t update immediately, don’t worry—courier systems can take a few hours to sync.

Delays & Exceptions

While we do our best to deliver on time, delays can happen due to:

  • Weather conditions
  • Courier partner delays
  • Local restrictions or unforeseen circumstances

If your order is delayed beyond the expected timeline, reach out to us—we’ll help.

Incorrect Address or Failed Delivery

Please make sure your shipping address and contact details are accurate at checkout.

If a delivery fails due to:

  • Incorrect address
  • Incomplete details
  • Customer unavailable

The re-shipping cost (if any) may need to be borne by the customer.

Need Help?

If your order is delayed or you need assistance, please email us at support@guspus.com